Why is my account blocked?

Your account was blocked because our system has flagged it for suspicious activity.

Most likely your account has been engaged in an activity that's prohibited by our Terms of Service, for example, you created multiple accounts.

If you want us to carry out a manual review, please send an email with a request to do so to  support@verasity.io. Please note that if our manual review confirms that your account has been engaged in an activity that's prohibited by our Terms of Service, all your Verasity accounts will be permanently closed.

You cannot create a new VeraWallet with a blocked email address.

Important: While your account is blocked, any active stakes become inactive and will not earn staking rewards during this period. Staking rewards will automatically resume once your account is unblocked and fully reinstated.