Can I use a VPN or Proxy?

Using a VPN or Proxy to access your VeraWallet does present the risk of being marked as a suspicious user by our system.

Although you might not be doing anything wrong you are using a small pool of shared IP addresses, and someone may have previously used one of those IPs to do something wrong.

Important: If you use a VPN or proxy, please turn it off before attempting to access your account. Using a VPN or proxy during 2FA reset or KYC verification may result in failure. You’ll be asked to disable it and try again.